Launch pricing

One AI receptionist platform for calls, texts, web chat, and email.

Pricing is designed for operators who want one workspace for AI intake, human takeover, brand routing, scheduling, and escalations. Usage-heavy carrier, AI, and email costs are metered separately so smaller teams are not forced into enterprise bundles.

Starter

$99/mo

For one brand proving AI intake on live channels.

  • 1 brand and 1 AI receptionist
  • Web chat widget plus one shared inbox
  • Public HubSpot, Google, or Microsoft booking link
  • Conversation history, contacts, and basic escalations
  • Usage billed separately for carrier, AI, and email costs
Start setup

Growth

$299/mo

For teams managing calls, SMS, email, and web chat together.

  • Up to 3 brands, numbers, widgets, and inboxes
  • Voice, SMS, web chat, and email in one inbox
  • Softphone, human takeover, and escalation paths
  • Knowledge crawl and brand-aware AI replies
  • Usage billed separately with transparent channel reporting
Start setup

Operator

$799/mo

For agencies and operators running multiple brands.

  • Up to 10 brands with separate routing rules
  • Multiple AI agents, escalation paths, and booking links
  • Bulk inbox workflows, contact merge, and audit events
  • Priority setup support and cutover planning
  • Custom usage terms for higher call and message volume
Start setup

Positioning

What we are doing better

Most alternatives start as a help desk, chatbot, or answering service. Contact Center HQ starts as the operating layer across channels and brands, then gives AI and humans the same context.

Voice, SMS, web chat, and email are designed as one conversation workspace instead of separate products.
Multi-brand routing is native: each brand can have its own number, inbox, widget, agent, knowledge, scheduling link, and escalation path.
The softphone and human takeover model keeps live agents in the same system as the AI receptionist.
Public scheduling links work first, so teams can start with HubSpot, Google Calendar, or Microsoft Bookings before deeper calendar APIs.
The product is built for operators who need control, audit events, and handoff workflows, not just chatbot containment.

Market research

How public pricing compares

Public pricing pages checked in July 2026 show three dominant models: per-seat help desk pricing, per-outcome AI pricing, and call-bundle receptionist pricing.

ProviderPublic pricing signalWhere Contact Center HQ differs
Intercom / FinFrom $0.99 per Fin outcome; Intercom plans also list seat pricing from $29/$19 per seat per month depending plan display.Strong AI support product, but outcome pricing can scale with volume and voice/SMS may add channel costs.
ZendeskSuite Team from $55 per agent/month, Suite Professional from $115 per agent/month, Contact Center listed from $83 per agent/month.Mature help desk suite, but teams often pay seat, suite, AI, and contact-center layers separately.
TidioStarter listed at $24.17/month, Growth from $49.17/month, Plus from $749/month on the public pricing page.Accessible chat-led support, but not designed as a phone-first, multi-brand AI receptionist console.
Smith.aiHuman virtual receptionist Starter lists 30 calls for $300/month with per-call overages.Useful outsourced answering service, but call-bundle economics differ from owning your AI, inbox, and routing stack.